Start Time:
3/24/2025 1:00:00 PM
End Time:
3/24/2025 4:00:00 PM
About this session:
You employ a diverse workforce that spans five distinct generations: Baby Boomers, Gen X, Millennials, Gen Y, and Gen Z. Each generation brings its own unique communication preferences, work values, and expectations, which can lead to misunderstandings and miscommunications if not properly addressed. These issues often result in high employee turnover and increased costs to the operation associated with recruiting and retraining new staff. Estimates have shown that this cost is over $30K per individual! "Generational Communications & Staff Retention" is an interactive workshop designed to help leaders and managers in the cleaning industry master the art of communicating effectively with a multigenerational workforce. Retain your key staff and increase your operations profits today!
* Additional fee of $249 applies to this workshop and will be included in your NFMT registration fee on the final payment page of your NFMT attendee registration.
- Identify common generational characteristics and preferences
- Understand different styles of communication
- Develop strategies to promote collaboration and understanding
- Assess the impact of workplace culture on staff retention and profitability
Session ID:
WK1
Room Number:
337
Audience:
CEU:
0.4