here isn’t a facilities management professional among us who hasn’t sat in a strategic planning meeting facilitated by a management consultant who keeps telling the team to free their minds and “think outside the box.” When this happens, participants usually slink lower in their chairs, look nervously around the room at other staff hoping someone makes a smart remark, or leaf frantically through their preplanning notes to see if they can find the right answer. However, the directive to think outside the box can be a problem for facilities management (FM) organizations. Outside the Box is Bad Advice Referencing to “think outside the box” usually takes place when someone is stuck on the practical boundaries of a problem or a new activity.
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